Vol. 19 No. 3 (2023)
Published: 2023-07-19
Tourism/Hospitality: Research Papers
The interactive effects of extrinsic and intrinsic motivations on service recovery performance: the mediating role of self-efficacy
Abstract 62 | PDF Downloads 10 title page (with authors' info) Downloads 3Page 7-22
Delivering the European Skills Agenda: the importance of social skills for a sustainable tourism and hospitality industry
Abstract 12 | PDF Downloads 1 Title page Downloads 2Page 23-40
Business/Management: Research Papers
The impact of internal marketing on employee attitudes and behaviours in local public sector organisations
Abstract 18 | PDF Downloads 4Page 41-57
The influence of workplace bullying on the performance of hotel employees: the mediating role of emotional intelligence and psychological resilience
Abstract 85 | PDF Downloads 0 BIO-Data Downloads 0Page 59-71
Applied Cultural Studies: Research Papers
Self-disclosure and trust in the shared economy: a cross-cultural comparison
Abstract 6 | PDF Downloads 4Page 73-82
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